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Windows 7 Black Screen with cursor after boot, Explorer.exe doesn't start

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A friend handed me an Acer Aspire one D270 running windows 7 which boots as normal and I assume logs in since there was no password, but then displays a black screen with the cursor.

  • I cannot do a system restore as there is no restore point.
  • Both the normal boot and safemode display a black screen with a cursor
  • From this state, I cannot directly open the command line or the task manager using the shortcuts

I managed to get to the recovery options by hitting F8 on boot, and I managed to access cmd from here. Running task manager shows explorer.exe is not among the running processes, which I assume is problem.A long hunt led me to try changing the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon shell value to explorer.exe(I found it had been changed to cmd.exe /k start cmd.exe), then restating for it to take effect.It however for some reason keeps changing back every time I restart.

I then did a malware and virus scan with VIPRERESCUE, found a few Trojans which were removed, then tried changing the Shell value again, and it still doesn't get applied.

  • Attempting to run Explorer via the taskmanager says Widows can't find explorer.
  • Using notepad->file->open to access explorer and try running it from windows/explorer.exe says explorerframe.dll is missing.
  • Replacing the .dll file still doesn't help.
  • I can't run the sfc scan because it says Windows is in recovery mode.

I really need some help guys.Thanks in advance.


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