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Unable to access FTP using Windows Explorer

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I've set up an FTP site on an AWS EC2 Windows Server 2022 using IIS. I can successfully connect using FileZilla, and can read and write using that connection.

However, when attempting to access it using Windows Explorer on a Windows 11 machine, I get a weird error message with no details, making it hard to diagnose what might be going on.

Screenshot of the detail-less error message:

enter image description here

What I've tried so far:

  • Disabling the client's firewall
  • Opened the ports 20-22, 5000-5099 (for passive FTP) on both Windows Firewall as well as AWS Security Group.
  • Set the folder permission for "Everyone" with full access
  • Cleared HKEY_CURRENT_USER\Software\Microsoft\FTP\Accounts
  • Cleared Windows Credentials

What else can I try to solve this issue?


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