I recently purchased a new laptop and want to back up its C drive. In the past, I've been using a boot USB created by Acronis True Image. However, this time the Acronis program on the USB does not detect the laptop's hard drive. (I've also tried boot USB created by AOMEI Backupper, but the program booted on the USB usually says "True Image has not found any hard disk drive")
I remember encountering a similar problem when I wanted the backup my previous laptop. Back then, I was using an older version of Acronis on the USB. The Acronis program on the USB did not detect the hard drive on my previous laptop. I then proceeded to update the Acronis program on my USB to a newer version. After the update, my Acronis program on the USB was able to pick up the hard drive on my previous laptop.
Since my new laptop was built in December of 2021, is it possible that the driver for that hard drive has not been released to backup software like Acronis or AOMEI? So if I want my backup program on the USB to detect my hard drive, I'll have to wait for the driver to be included in the USB?